How Can We Help You Train Better?
Owned and operated by Pro Practice Gear, our team is ready to answer questions about simulators, batting cages, and everything in between.
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Frequently Asked Questions
How long does shipping usually take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order after it ships?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please refer to our Return Policy page or contact our support team.
Can I exchange an item for a different model?
If you need a different size mat, a different pitching machine model, or another configuration, reach out to our team within the return window. We will walk you through the exchange process step by step.
How do I choose between different golf simulator packages?
Consider the space you have available, the features that matter most to your practice routine, and your budget. Our product pages include detailed specs, and our support team is happy to help you compare options.
Are your batting cages suitable for backyard use?
Many of our batting cages are designed for residential backyard setups. Check the dimensions and setup requirements on each product page to confirm the cage fits your available space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response Times
Our support team replies within one business day so you can get back to training sooner.
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Performance-Grade Equipment
Every golf simulator, pitching machine, and batting cage is built for durability and serious practice sessions.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no minimum purchase required.
